Refund Policy
Last updated: 25 July 2026
Because HelpIndiaBreathe routes 100% of every donation to the campaign it was made for, refunds are handled carefully — funds are often disbursed to hospitals or beneficiaries quickly, and every refund reduces what's available for someone in an emergency.
When a refund may be considered
- A duplicate or accidental donation made in error (e.g. the same amount charged twice due to a payment gateway issue).
- A technical failure where payment was deducted but not correctly attributed to a campaign.
- A campaign found, after investigation, to have been based on fraudulent or materially false information.
How to request one
Contact us within 7 days of the donation via our Contact page with your donation confirmation details. We'll review and respond within 5 business days.
Optional platform tip
The optional tip added at checkout funds platform operations (verification, hosting, support) and is treated separately from the campaign donation for refund purposes.
Once funds are disbursed
If funds from a campaign have already been released to the hospital or beneficiary, a refund from HelpIndiaBreathe directly may not be possible — in verified fraud cases, we will assist donors in escalating the matter appropriately.